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Distance Selling Contract

Distance Sales Terms

This contract has been prepared in accordance with the Regulation on Application Procedures and Principles of Distant Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137 in order to fulfill the contract for the sales made over the internet and in the following terms, this contract is as follows between www.turmatsan.com and the customer. sales contract in the environment.


The subject matter of this Contract includes the rights and obligations of the parties pursuant to the provisions of the Regulation on the Principles and Procedures for the Implementation of the Law on the Protection of Consumers - No. 4077 on the Sale and Delivery of Products, whose qualities and sales prices are stated below.


2.1 PRODUCT INFORMATION: Türmatsan Org. Matbaacılık Gıda İnş. Naka. Singing. Tic. Ltd. (To be referred to as SELLER in the contract text) ADDRESS: Davutpaşa Cad.2.Matbacılar Sitesi ZC25 Topkapı-İSTANBUL TELEPHONE: 0 212 444 11 30

2.2.PERSONAL INFORMATION: Those who send their information (Name, Surname, Address, Phone, E-mail etc.) to SELLER by filling in the member form at www.turmatsan.com site and will be referred to as BUYER in the contract text. Address and contact information used while members shall prevail


It consists of the type of goods / product / service type, quantity, brand / model, color, adedi, sales price, payment type, and the order is finished. Goods / Service or Product; Type, Quantity, Brand / Model, Color, Adedi, Selling Value and Payment Shape are as stated on the site and these promises can change without informing the buyer.


4.1 - The PURCHASER declares that he has read and understood all the preliminary information regarding the basic characteristics of the contractual products or products mentioned in Article 3, the selling price and payment method and the delivery, and gives the necessary confirmation in the electronic environment.

4.2 - Contractual products or products shall be delivered to the RECIPIENT or the person / organization indicated in the preliminary information for the duration of the legal period of 20 days, depending on the distance of the place of settlement of the ALICIN for each product. This period may be extended by a maximum of 10 days, provided that the BUYER is notified beforehand.

4.3 - TÜRMATSAN shall not be held responsible for the delivery of the contracted product to another person / organization from the PURCHASER, unless the delivery person / organization accepts the delivery.

4.4 - TÜRMATSAN is responsible for delivering the contracted product with a sound, complete, in accordance with the specifications specified in the order, and with warranty documents and manuals, if any.

4.5 - For the delivery of the contractual product, the signed copy of the contract must be sent to TÜRMATSAN contact address and the price must be paid in the form of payment preferred by ALICIN. If the product is not paid for any reason or is canceled in the bank records, TÜRMATSAN shall be deemed to be free from the obligation to deliver the product.

4.6- In case the bank or the financial institution can not pay the price of the product related to the reason that the credit card belonging to the BUYER is used unauthorizedly or illegally against unauthorized persons due to the defect of the BUYER after the delivery of the product in case of TÜRMATSAN, the product shall be contacted within 3 days of TÜRMATSAN contact address (s). In this case, shipping costs belong to the BUYER.

4.7 TÜRMATSAN It is obliged to notify the PURCHASER if it is not possible to deliver within the period of the contractual period of the product due to reasons of force majeure or weather disruption which prevents the transportation, such as disconnection of transportation. In this case, the PURCHASER may use one of the right to cancel the order, to replace it with the contractual product, and / or to postpone the delivery until the removal of the obstacle. If the ALICIN cancels the order, the amount paid will be paid to the customer within 10 days.

4.8 - Products with or without products that are sold with the guarantee certificate may be sent to TÜRMATSAN contact addresses for the repair of defective or damaged products within the warranty terms, in which case the cargo expenses will be covered by TÜRMATSAN.

4.9 - this contract is valid after it has been signed by the PURCHASER and sent by fax or post using the TARMATSAN communication channels.

4.10 The manufactured goods are delivered to the buyer by the seller within 5 days


5.1. The buyer has the right to withdraw within seven (7) days from the delivery of the contracted product to the person himself / herself or to the person / organization in which it is shown, if the right of withdrawal is available for sale on www.turmatsan.com. In order for the right of withdrawal to be used, the seller must be notified by fax or e-mail within this period and it must be unused and not damaged. If this right is used, it is obligatory for the sales invoice to be delivered to the third person or to the Buyer, for example, the cargo delivery statement indicating that the SELLER has been sent. Within 7 days of receipt of these documents, the SELLER shall make an attempt at the relevant bank to return the product value to the account of the ALICIN credit card. The SELLER can not be held responsible for the disruption of the bank side in the return of the product price. In the event that the sales invoice is not originally sent, the value added tax and other legal obligations will not be refunded. The price of the product returned with the reason for the cancellation belongs to the seller. The SELLER shall not refund the product and refund the product if it can not be returned in case of any opening, breakage, breakage, destruction, tearing, use and other situations in the product and its package. The PURCHASER shall be obliged to compensate for the loss of the commercial value of the goods due to the use of the product when it is returned to the customer and to the use of the product.

5.2. If the products sold at www.turmatsan.com can not be used right away; , products that are sold at www.turmatsan.com can not be used for withdrawal since they can not be returned due to the quality of the product (business cards, labels, catalogs, brochures, etc.). It is not possible to buy these kinds of products which have special qualities since they are specially designed according to the demand of the ALICIN before the order and since the product such as invitation which is produced for the BUYER can not be used by someone else


6.1 - In case the Parties do not fulfill their obligations from the sources without the agreement, provisions of default of the debts stated in Articles 106-108 of the Code of Obligations shall apply. In the event of default, if any party fails to perform its actions without due cause within the time limit, the other party shall give 7 days to the non-performing party to fulfill the action. In the event that it is carried out within this period, the party failing to perform the act shall be deemed to be remembrance and shall have the right to demand the delivery of the goods, and / or the demand for the termination of the contract and the return of the price,

6.2- In accordance with the last paragraph of Article 9 of the Regulation on Distance Agreements, the SELLER www.turmatsan.com can not fulfill its contractual obligations by claiming that it is impossible to fulfill the ordering goods or service (the product can not be supplied from the supplier company at all) it promises to inform the consumer before the end of his performance obligation. In this case, the SELLER has the right to terminate the contract immediately and undertakes to return the cost of the product ordered by the customer and all documents which put it into debt.

6.3- In such cases where the Supplier can not deliver within the term of the contractual period of the contractual cause, such as force majeure which may prevent the seller from fulfilling the obligation, or weather opposition obstructing the transportation, disconnection of traffic, fire, earthquake, flood, etc., cancellation of the order, or postponement of the delivery period until the disabling condition has ceased to exist. The amount paid by the PURCHASER in the case of canceling the order shall be paid to him within 10 days.

6.4- The provisions of the Law No. 4077 on the Protection of the Consumer shall apply to all matters not covered by the contract.


This contract 4.2. the contractual products or products shall be delivered to the PURCHASER or the person / organization indicated in the preliminary information for the duration of the legal 20 day period for each product depending on the distance of the place of settlement of the ALICIN. This period may be extended by a maximum of 10 days, provided that the BUYER is notified beforehand.

The seller intends to deliver the ordered products within approximately 7-10 days to the addressee, provided that the legal delivery period above is reserved. Any delay in delivery will not give the buyer the right to cancel the order and thus to claim any claim.


8.1. Order cancellation for your orders made from www.turmatsan.com and reimbursement is valid until the return of the print job. There is no request for cancellation or refund of the order in any of the printed products. In case of cancellation of your orders that have not yet entered into the press, we will refund your payments by cutting the fees (proof print, graphic edit, etc.) Anyone who purchases from www.turmatsan.com is deemed to have accepted these terms.

8.2. In the products produced, there is a firm guarantee for the technical faults which are formed by the seller Türmatsan. There may be 20% color difference in the products produced. The PURCHASER agrees with this contract. The business is reprinted and the customer is sent. Refunds other than our own mistakes will not be accepted. Turmatsan takes the prints after the orders are approved by the customer. Non-technical work is not returned for other reasons. In case of possible printing or technical error, the product is reprinted and delivered to the customer. Cancellations other than our own mistakes will not be accepted.


In the implementation of this contract, Bakirkoy Consumer Arbitration Committees at the residence of the Seller and the BAKIRKOY CONSUMER COURTES IN THE RESIDENCE OF THE SELLER shall be authorized in the implementation of this contract, up to the value declared by the Ministry of Industry and Trade. The buyers have accepted this authorization agreement between the parties and have selected the relevant authorities as the sole court of competent jurisdiction.


10.1. Turmatsan does not in any way be held responsible for infringement of intellectual property rights in respect of products ordered on www.turmatsan.com. The advertiser acknowledges that it is solely and entirely responsible for the legal consequences of this action in the event of infringement of the statutory rights relating to the use of the software and / .

10.2. The buyer accepts and warrants that he / she has the copyright on the product he / she has ordered and / or that he / she receives the clear written approval of the copyright owner and / or does not infringe on the reason for this product.

10.3. Turmatsan accepts no responsibility for the content and / or accuracy of the files ordered by the buyer from www.turmatsan.com.

10.4. Buyer accepts and undertakes in advance to comply with the rules of intellectual law of all other countries which distribute Turkish Law and / or products in order and distribution.


If the order is approved in electronic form, the PURCHASER agrees to accept all the provisions of this contract. All taxes and legal obligations resulting from this contract belong to the PURCHASER.

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